Des Moines Sun

The VA Central Iowa Health Care System, subsidiary 636QB in Des Moines, Iowa, scheduled 27 pending appointments during the period ending July 1, according to data collected from the U.S. Department of Veteran’s Affairs.

Of the total number of appointments, 27 had a wait time of 30 days or less.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported that wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 that cautioned that the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

The VA explains on its website that when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and earn a higher income are placed in the lower priority groups.

Facility Code	Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
636A6	Des Moines	14,689	12,527	2,162
636GC	Mason City	2,413	2,151	262
636GK	Fort Dodge	1,748	1,595	153
636GM	Carroll	675	386	289
636GR	Knoxville	379	349	30
636GD	Marshalltown	324	260	64
636GX	Fort Dodge	276	270	6
636QB	Des Moines	27	27	0
636BU	Des Moines	1	1	0

Source: U.S. Veteran's Administration